Standard operating procedure

Urgent Skin Cancer Referral SOP

Step by step, from identifying a lesion of concern to confirming the patient has actually been seen

For Dermatology & Skin SurgeryRef BS-DER-SOP-004See a sample (PDF) →
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  • Editable Microsoft Word (.docx)
  • Mapped to the CQC standards
  • Optional 3-monthly updates

What's inside

This standard operating procedure is fully drafted and structured, ready to brand and complete for your service. It covers:

  • 1. Purpose
  • 2. Scope
  • 3. Definitions and abbreviations
  • 4. Responsibilities
  • 5. Procedure
  • 6. When the outcome comes back
  • 7. If a referral is delayed or lost
  • 8. Training and competence
  • 9. Monitoring and audit
  • 10. Version control and review
  • 11. Common failure modes
  • 12. Escalation contacts
  • 13. Appendix A - Urgent referral checklist
  • 14. Appendix B - Referral log core fields
  • 15. Related documents
  • 16. Disclaimer

CQC fundamental standard

Regulation 9 (Person-centred care)
This document is written to evidence that standard. Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Legislation & standards it maps to

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 - in particular Regulation 9 (Person-centred care), Regulation 12 (Safe care and treatment), Regulation 17 (Good governance) and Regulation 20 (Duty of candour)
  • National Institute for Health and Care Excellence guidance on suspected cancer recognition and referral
  • National Institute for Health and Care Excellence guidance on melanoma: assessment and management
  • General Medical Council good medical practice
  • Data Protection Act 2018 and the UK General Data Protection Regulation

Who it applies to

All clinicians and the administrative staff who support referrals at [Organisation Name]

Glossary

Plain-English explanations of the technical terms and legislation used in this document.

Acknowledgement
Confirmation that the referral was received. It does not mean the patient has an appointment yet.
Dermoscopic findings
What was seen when the lesion was examined through a magnifying instrument with a light.
Duty of candour
The legal duty to tell a patient promptly when something has gone wrong, apologise, and explain what will be done.
Immunosuppression
A weakened immune system, whether from illness or medicines, which raises the risk of skin cancer.
Laterality
Which side of the body, left or right. Always written in full so it cannot be misread.
Lost to follow-up
A patient we can no longer confirm is receiving the care they were referred for.
Melanoma
A serious skin cancer that can spread if not caught early.
Safety netting
Telling a patient exactly what changes should make them come back, and how to get in touch.
Scale marker
A small ruler placed in a photograph so size can be measured accurately.
Statutory notification
A report a registered provider is legally required to make to the Care Quality Commission about certain events.
Structured assessment
Using a set checklist to assess a lesion, so the assessment can be written down and checked later.
Urgent referral
Sending a patient to a specialist quickly because cancer is suspected.

How it works

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  2. Download your editable Word file from the link we email you straight away.
  3. Complete the placeholders for your service, then have it approved before use.
  4. Add the optional updates subscription and we keep it current as guidance changes.

Related documents

PolicyMinor Surgery & Skin Lesion Excision Policy£44.99
PolicyLocal Anaesthesia Policy£44.99
PolicySpecimen Handling & Histopathology Policy£44.99
PolicySuspected Skin Cancer Recognition & Urgent Referral Policy£44.99

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