Reasonable Adjustments Policy

What's inside

This policy is fully drafted and structured, ready to brand and complete for your service. It covers:

• 1. Purpose
• 2. Scope
• 3. Policy statement
• 4. Definitions
• 5. Legal and regulatory framework
• 6. The duty to make reasonable adjustments
• 7. Adjustments for patients and service users
• 8. Adjustments in recruitment and employment
• 9. Requesting, agreeing and reviewing an adjustment
• 10. Refusing an adjustment
• 11. Roles and responsibilities
• 12. Training and awareness
• 13. Monitoring, audit and compliance
• 14. Related documents
• 15. Document control and review

CQC fundamental standard

Legislation & standards it maps to

• Equality Act 2010
• Equality Act 2010 (duty to make reasonable adjustments, sections 20-21)
• Human Rights Act 1998
• Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Regulations 9, 10 and 13 - in particular Regulation 9 (Person-centred care)
• Accessible Information Standard (DCB1605)
• Care Quality Commission single assessment framework
• Autism Act 2009
• Mental Capacity Act 2005
• Employment Rights Act 1996

Who it applies to

All staff, managers and job applicants of [Organisation Name], and all patients and service users accessing its services.

How it works

1. Buy securely with Stripe - instant, no VAT, no account needed.
2. Download your editable Word file from the link we email you straight away.
3. Complete the placeholders for your service, then have it approved before use.
4. Add the optional updates subscription and we keep it current as guidance changes.