Remote & Online Prescribing Policy

What's inside

This policy is fully drafted and structured, ready to brand and complete for your service. It covers:

• 1. Purpose
• 2. Scope
• 3. When remote prescribing is appropriate
• 4. When it is not
• 5. The consultation
• 6. Questionnaire-based consultations
• 7. Sharing information with the patient's own doctor
• 8. Safety netting
• 9. Records
• 10. Technology and information security
• 11. Monitoring
• 12. Related documents
• 13. Review

CQC fundamental standard

Legislation & standards it maps to

• Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 - in particular Regulation 9 (Person-centred care), Regulation 11 (Need for consent), Regulation 12 (Safe care and treatment), Regulation 13 (Safeguarding) and Regulation 17 (Good governance)
• Human Medicines Regulations 2012 (as amended)
• General Pharmaceutical Council guidance for registered pharmacies providing pharmacy services at a distance, including on the internet
• Data Protection Act 2018 and the UK General Data Protection Regulation
• Care Quality Commission requirements for online primary care providers, including the additional information required from applicants from 22 June 2026

Who it applies to

All prescribers, clinical staff and administrative staff involved in remote consultations at [Organisation Name]

How it works

1. Buy securely with Stripe - instant, no VAT, no account needed.
2. Download your editable Word file from the link we email you straight away.
3. Complete the placeholders for your service, then have it approved before use.
4. Add the optional updates subscription and we keep it current as guidance changes.