Barker Scott
Standard operating procedure

Appointment Booking & Did-Not-Attend Procedure

Booking appointments and managing non-attendance safely

Ref BS-SOP-BOOKSee a sample (PDF) →
£29.99
One-off purchase · no VAT · instant download
  • Instant download after checkout
  • Editable Microsoft Word (.docx)
  • Mapped to the CQC standards
  • Optional 3-monthly updates

What's inside

This standard operating procedure is fully drafted and structured, ready to brand and complete for your service. It covers:

  • 1. Purpose
  • 2. Scope
  • 3. Responsibilities
  • 4. Procedure
  • 5. Related documents
  • 6. Records & review

CQC fundamental standard

Regulation 9 (Person-centred care)
This document is written to evidence that standard. Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Legislation & standards it maps to

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Reg 9, 12) - in particular Regulation 9 (Person-centred care)
  • Equality Act 2010 (reasonable adjustments)

How it works

  1. Buy securely with Stripe - instant, no VAT, no account needed.
  2. Download your editable Word file from the link we email you straight away.
  3. Complete the placeholders for your service, then have it approved before use.
  4. Add the optional updates subscription and we keep it current as guidance changes.

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