Policy

Menopause & Women's Health Scope of Service Policy

Exactly which conditions this service treats, which medicines it may prescribe, which patients it accepts, and which presentations are referred out rather than managed here

For Women's Health & Menopause ClinicRef BS-WOM-POL-001See a sample (PDF) →
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  • Editable Microsoft Word (.docx)
  • Mapped to the CQC standards
  • Optional 3-monthly updates

What's inside

This policy is fully drafted and structured, ready to brand and complete for your service. It covers:

  • 1. Purpose
  • 2. Scope
  • 3. Policy statement
  • 4. Definitions
  • 5. Regulated activities and registration position
  • 6. What the service provides
  • 7. What the service does not provide
  • 8. Patients the service accepts
  • 9. Examination, chaperones and face-to-face care
  • 10. Referral, red flags and emergencies
  • 11. Equality and accessibility
  • 12. Advertising
  • 13. Changing the scope
  • 14. Roles and responsibilities
  • 15. Training and competence
  • 16. Records, monitoring and audit
  • 17. Related documents
  • 18. Version control and review
  • 19. Disclaimer

CQC fundamental standard

Regulation 12 (Safe care and treatment)
This document is written to evidence that standard. Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Legislation & standards it maps to

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Schedule 1 and Regulations 9 (Person-centred care), 10 (Dignity and respect), 11 (Need for consent), 12 (Safe care and treatment), 13 (Safeguarding service users from abuse and improper treatment), 16 (Receiving and acting on complaints), 17 (Good governance), 18 (Staffing), 19 (Fit and proper persons employed) and 20 (Duty of candour).
  • Care Quality Commission (Registration) Regulations 2009, Regulation 12 (Statement of purpose).
  • Care Quality Commission (CQC) assessment framework: the five key questions (safe, effective, caring, responsive and well-led) and the quality statements of the single assessment framework, and the sector-specific framework for primary care and community services when it replaces them.
  • Human Medicines Regulations 2012, Part 14 (regulations 279 and 284), and MHRA Blue Guide Appendix 6, Advertising of medicines: guidance for providers offering medicinal treatment services.
  • Misuse of Drugs Regulations 2001.
  • Equality Act 2010.
  • Mental Capacity Act 2005.
  • General Medical Council (GMC), Good practice in proposing, prescribing, providing and managing medicines and devices; Remote consultations guidance; Intimate examinations and chaperones.
  • National Institute for Health and Care Excellence (NICE) guideline NG23, Menopause: identification and management (as last updated), and NICE guideline NG12, Suspected cancer: recognition and referral.

Who it applies to

All clinical and administrative staff, including self-employed and locum clinicians, and anyone who writes website or advertising content for the service

Glossary

Plain-English explanations of the technical terms and legislation used in this document.

Body mass index (BMI)
A measure of weight relative to height.
British Menopause Society (BMS)
The United Kingdom specialist society for menopause care.
British Sign Language (BSL)
The sign language used by many Deaf people in the United Kingdom.
Care Quality Commission (CQC)
The independent regulator of health and social care in England.
Cognitive behavioural therapy (CBT)
A talking therapy that helps people manage symptoms.
Controlled drug
A medicine with extra legal controls because it can be misused.
Dual-energy X-ray absorptiometry (DXA)
A low-dose X-ray scan measuring bone density.
Duty of candour
The legal duty to be open and honest when something goes wrong with care.
Equality Act 2010
The law protecting people from discrimination.
Female genital mutilation (FGM)
Cutting or injuring the female genitals for non-medical reasons; a crime under the Female Genital Mutilation Act 2003.
FRAX
A tool estimating a person's 10-year fracture probability.
General Medical Council (GMC)
The regulator of doctors.
General Pharmaceutical Council (GPhC)
The regulator of pharmacists and pharmacies in Great Britain.
General practitioner (GP)
A family doctor who usually holds a patient's main medical record.
Glucagon-like peptide-1 (GLP-1) receptor agonist
A type of medicine used for diabetes and weight management.
Healthcare Improvement Scotland (HIS)
The regulator of independent healthcare in Scotland.
Healthcare Inspectorate Wales (HIW)
The regulator of independent healthcare in Wales.
Hormone replacement therapy (HRT)
Medicines replacing oestrogen, usually with a progestogen, to relieve menopausal symptoms.
Human Medicines Regulations 2012
The law on licensing, supplying and advertising medicines.
Levonorgestrel intrauterine system (LNG-IUS)
A hormonal coil placed in the womb that releases a progestogen.
Medicines and Healthcare products Regulatory Agency (MHRA)
The regulator of medicines, which runs the Yellow Card scheme and publishes the Blue Guide on advertising.
Mental Capacity Act 2005
The law on assessing whether a person can make a decision.
Misuse of Drugs Regulations 2001
The law setting rules for prescribing and supplying controlled drugs.
National Institute for Health and Care Excellence (NICE)
The body producing clinical guidelines in England; NG23 covers menopause and NG12 suspected cancer.
National Osteoporosis Guideline Group (NOGG)
The group publishing United Kingdom guidance on fracture risk and osteoporosis.
Nursing and Midwifery Council (NMC)
The regulator of nurses and midwives.
Off-label use
Using a licensed medicine in a way not covered by its licence.
Premature ovarian insufficiency (POI)
Loss of ovarian function before the age of 40.
Regulated activity
A type of care that must be registered with CQC before it is provided in England.
Regulation and Quality Improvement Authority (RQIA)
The health and social care regulator in Northern Ireland.
Regulated Activities Regulations 2014
The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, setting the fundamental standards.
Serious Shortage Protocol (SSP)
A protocol letting pharmacists supply an alternative medicine during a serious shortage.
Statement of Purpose
The document describing a registered provider's services, required by the Care Quality Commission (Registration) Regulations 2009.
Transient ischaemic attack (TIA)
A temporary interruption of blood supply to the brain; a warning sign of stroke.
UK General Data Protection Regulation and Data Protection Act 2018
The laws governing how personal information is used and protected.
Venous thromboembolism (VTE)
A blood clot in a vein, such as in the leg or lungs.
Yellow Card scheme
The MHRA system for reporting suspected side effects of medicines.

How it works

  1. Buy securely with Stripe - instant, no VAT, no account needed.
  2. Download your editable Word file from the link we email you straight away.
  3. Complete the placeholders for your service, then have it approved before use.
  4. Add the optional updates subscription and we keep it current as guidance changes.

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