Standard operating procedure

Patient Photography & Image Management Procedure

Step-by-step workflow for capturing standardised clinical (before and after) photographs, transferring them into the secure clinical record, and storing, retaining and sharing patient images lawfully.

For Aesthetic ClinicRef BS-AES-SOP-012See a sample (PDF) →
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  • Instant download after checkout
  • Editable Microsoft Word (.docx)
  • Mapped to the CQC standards
  • Optional 3-monthly updates

What's inside

This standard operating procedure is fully drafted and structured, ready to brand and complete for your service. It covers:

  • 1. Purpose
  • 2. Scope
  • 3. Definitions and abbreviations
  • 4. Responsibilities
  • 5. Consent and permitted uses
  • 6. Procedure
  • 7. Image-capture standard
  • 8. Storage, retention, access and disposal
  • 9. Records
  • 10. Related documents
  • 11. Review and version control
  • 12. Disclaimer

Legislation & standards it maps to

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • The common-law duty of confidentiality
  • The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) - for any marketing use of images

Who it applies to

All practitioners, prescribers and clinical support staff at [Organisation Name] who capture, transfer, store, access, share or dispose of patient photographs or other clinical images.

Glossary

Plain-English explanations of the technical terms and legislation used in this document.

Common-law duty of confidentiality
The long-standing legal duty to keep information someone shares in confidence, such as their health details, private and to use it only for the purpose it was given.
Data concerning health
Information about a person's physical or mental health, which the law treats as especially sensitive and protects more strictly.
Data Protection Act 2018
The UK law that sits alongside the UK GDPR and sets the detailed rules for handling people's personal information.
Data Protection Impact Assessment (DPIA)
A check done before a new activity to identify and reduce risks to people's personal data.
Dermatoscopic image
A close-up photograph of the skin taken through a magnifying device, used to examine moles, lesions or skin conditions.
Encryption (in transit and at rest)
Scrambling data so it cannot be read without the right key, both while it is being sent ('in transit') and while it is stored ('at rest').
Identifiable image
A photograph or video from which a patient can be recognised, either directly or when combined with other information held about them.
Information Commissioner's Office (ICO)
The UK's independent regulator for data protection and information rights.
Information governance
The framework for handling people's personal and health information legally, securely and appropriately.
Lawful basis
The specific legal reason, set out in data-protection law, that allows an organisation to use someone's personal information.
Need-to-know basis
The principle that information is seen only by people who genuinely require it to do their job or care for the patient.
Practice or clinic-management system (PMS)
The secure software the clinic uses to hold patient records, including their clinical images.
Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR)
The UK law governing electronic marketing, such as messages sent by email, text or phone.
Registered Manager
The person registered with the regulator as responsible for the day-to-day running of a service.
Special category data
Sensitive personal information, such as data about health, that the UK GDPR protects more strictly than ordinary personal data.
Standard Operating Procedure (SOP)
A written, step-by-step set of instructions for carrying out a routine task consistently and safely.
Subject Access Request (SAR)
A person's legal right to ask for a copy of the personal information an organisation holds about them.
UK General Data Protection Regulation (UK GDPR)
The UK's main data-protection law governing how personal information is collected and used.

How it works

  1. Buy securely with Stripe - instant, no VAT, no account needed.
  2. Download your editable Word file from the link we email you straight away.
  3. Complete the placeholders for your service, then have it approved before use.
  4. Add the optional updates subscription and we keep it current as guidance changes.

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