Policy

Safeguarding Policy (Children and Adults at Risk)

A comprehensive policy for the protection of children, young people and adults at risk in general practice

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  • Instant download after checkout
  • Editable Microsoft Word (.docx)
  • Mapped to the CQC standards
  • Optional 3-monthly updates

What's inside

This policy is fully drafted and structured, ready to brand and complete for your service. It covers:

  • 1. Purpose
  • 2. Scope
  • 3. Policy statement
  • 4. Definitions
  • 5. Recognising abuse and neglect in general practice
  • 6. Responding to a safeguarding concern: the practice procedure
  • 7. Information sharing and confidentiality
  • 8. Allegations against staff and safer recruitment
  • 9. Roles and responsibilities
  • 10. Training
  • 11. Safeguarding supervision and reflective practice
  • 12. Records, monitoring and audit
  • 13. Related documents
  • 14. Version control and review
  • 15. Disclaimer
  • Appendix A - Safeguarding concern record and referral checklist
  • Appendix B - Key contacts (to be completed locally)

Legislation & standards it maps to

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, in particular Regulation 13 (Safeguarding service users from abuse and improper treatment) and Regulation 12 (Safe care and treatment)
  • Care Quality Commission (Registration) Regulations 2009, Regulation 18 (Notification of other incidents)
  • Children Act 1989 and Children Act 2004 (sections 10 and 11 duties to cooperate and to safeguard and promote welfare)
  • Care Act 2014 (sections 42 to 46) and the Care and Support Statutory Guidance
  • Working Together to Safeguard Children 2026 (statutory guidance) and Keeping Children Safe in Education 2025
  • Mental Capacity Act 2005, including the Deprivation of Liberty Safeguards, and the Mental Health Act 1983
  • Safeguarding Vulnerable Groups Act 2006 and the Disclosure and Barring Service framework
  • Serious Crime Act 2015 (the mandatory reporting duty for female genital mutilation) and the Domestic Abuse Act 2021
  • UK General Data Protection Regulation and the Data Protection Act 2018

Who it applies to

All clinical, clinical-support, administrative, reception, dispensary and management staff, GP partners, salaried and locum GPs, nurses, healthcare assistants, trainees, students on placement, contractors, agency workers and volunteers acting for or on behalf of [Organisation Name].

Glossary

Plain-English explanations of the technical terms and legislation used in this document.

Abuse and neglect
Harm to a person, including physical, emotional, sexual, financial or domestic abuse, exploitation, and the failure to meet someone's basic care needs.
Accident and emergency department
The hospital department that treats people with serious or urgent injuries and illnesses, often called A and E.
Adult at risk
A person aged 18 or over with care and support needs who is being abused or neglected, or is at risk of it, and cannot protect themselves because of those needs.
Best interests
A decision made for someone who cannot decide for themselves, choosing the option that is best for them.
Care Act 2014
The main law setting out councils' duties for adult care and support, including the duty to make safeguarding enquiries.
Care Quality Commission (CQC)
The independent regulator of health and social care services in England.
Chaperone
A trained person present during an intimate examination to support and protect the patient and the clinician.
Child
Anyone who has not yet reached their 18th birthday.
Child protection conference
A multi-agency meeting that decides whether a child is at risk of significant harm and agrees a plan to keep them safe.
Child Safeguarding Practice Review
A formal review carried out after a serious incident involving a child, to identify lessons and improve how agencies protect children.
Children Act 1989 and Children Act 2004
The main laws setting out how children are protected and how agencies must work together to safeguard and promote their welfare.
Coercive control
A pattern of threatening, humiliating or controlling behaviour used to dominate and frighten another person, often within a relationship.
Contemporaneous record
A note written at the time of, or very soon after, the event it describes, so it is accurate and reliable.
Contextual safeguarding
An approach to protecting young people from harm that happens outside the home, such as in their neighbourhood, school or online.
Continuing professional development (CPD)
The ongoing learning and training a professional undertakes to keep their knowledge and skills up to date.
County lines
Criminal networks that use children and vulnerable people to move and sell drugs between areas, often by force or coercion.
Data Protection Act 2018
The UK law that sits alongside the UK General Data Protection Regulation and governs how personal information is used.
Deprivation of Liberty Safeguards (DoLS)
Legal protections that make sure a person who lacks capacity is only deprived of their freedom when it is necessary and in their best interests.
Designated Safeguarding Lead (DSL)
The named senior person responsible for leading on safeguarding, advising colleagues and overseeing referrals.
Disclosure and Barring Service (DBS) check
A criminal-records check showing whether a person is suitable to work with patients or vulnerable people.
Domestic abuse
Abusive behaviour between people who are, or have been, partners or family members, including physical, emotional, sexual and financial abuse.
Domestic Abuse Act 2021
The law that defines domestic abuse and strengthens protection for victims, including recognising children as victims in their own right.
Domestic Homicide Review
A review held after a death caused by domestic abuse, to learn lessons and prevent future deaths.
Duty to refer (to the DBS)
The legal duty to tell the Disclosure and Barring Service when a person has harmed, or risked harming, a child or vulnerable adult.
Female genital mutilation (FGM)
The illegal practice of deliberately cutting or injuring a girl's or woman's genitals for non-medical reasons.
Forced marriage
A marriage that takes place without the full and free consent of one or both people, sometimes under pressure or threat.
Freedom to Speak Up
Arrangements that encourage and protect staff who raise concerns about safety, wrongdoing or poor care at work.
General practice
Community-based medical care provided by GPs and their teams, usually the first point of contact for everyday health needs.
Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
The regulations setting out the fundamental standards that providers of care must meet, enforced by the Care Quality Commission.
Healthcare assistant
A trained member of staff who supports clinicians with basic clinical and care tasks under supervision.
Honour-based abuse
Abuse, including violence, committed to protect or defend the supposed honour of a family or community.
Identification and Referral to Improve Safety (IRIS)
A training and referral programme that helps general practice teams identify and support patients affected by domestic abuse.
Independent Domestic Violence Adviser (IDVA)
A specialist worker who supports people at high risk of harm from domestic abuse and helps keep them safe.
Information governance
The framework for handling people's personal and health information legally, securely and appropriately.
Integrated Care Board (ICB)
The statutory body responsible for planning and arranging publicly funded health services for a local area in England.
Intercollegiate document
Guidance agreed jointly by the medical and nursing royal colleges setting out the safeguarding training and competencies staff need.
Keeping Children Safe in Education 2025
Statutory guidance setting out how schools and colleges must safeguard and promote the welfare of children.
Lawful basis
The legal justification an organisation must have under data-protection law before it uses someone's personal information.
Local Authority Designated Officer (LADO)
The council officer who oversees concerns and allegations that an adult who works with children may pose a risk to them.
Looked-after child
A child in the care of a local authority, for example living with foster carers or in a children's home.
Making Safeguarding Personal
An approach to adult safeguarding that is led by the person's own wishes and the outcomes they want, rather than by process.
Mental capacity
Whether a person can understand and make a particular decision for themselves at the time it needs to be made.
Mental Capacity Act 2005
The law that protects and supports people who may be unable to make particular decisions for themselves.
Mental Health Act 1983
The law governing the assessment, treatment and rights of people with a mental disorder, including detention where necessary.
Modern slavery
The illegal exploitation of people for personal or commercial gain, including forced labour, trafficking and servitude.
Multi-Agency Risk Assessment Conference (MARAC)
A local meeting where agencies share information and agree a plan to protect people at high risk of domestic abuse.
Multi-Agency Safeguarding Hub (MASH)
A team that brings together different agencies to share information and respond quickly to safeguarding concerns.
Neglect
The ongoing failure to meet a person's basic physical, emotional or care needs, which can cause serious harm.
Notifiable event
An incident a provider is legally required to report to the regulator, such as a death or serious injury.
Prescription
A written instruction from an authorised clinician allowing a patient to be supplied with a particular medicine.
Prevent
The government programme that aims to stop people being drawn into terrorism and to support those at risk of radicalisation.
Radicalisation
The process by which a person comes to support terrorism or extreme views that may lead to harm.
Records Management Code of Practice
National guidance on how long health and care records should be kept and how they should be managed and disposed of.
Registered Manager
The person registered with the regulator as responsible for the day-to-day running of a service.
Regulated activity
A type of care or treatment the law requires a provider to register with the regulator to deliver.
Revalidation
The regular process by which registered health professionals demonstrate they remain fit to practise.
Risk assessment
A structured check identifying what could cause harm and what is being done to prevent it.
Safeguarding
Protecting people's health, wellbeing and rights and keeping them safe from abuse, harm or neglect.
Safeguarding Adults Board
The local partnership of agencies responsible for overseeing and improving how adults at risk are protected.
Safeguarding Adults Review
A review held after an adult at risk dies or is seriously harmed, to identify lessons and improve practice.
Safeguarding Children Partnership
The local partnership of agencies, including the council, police and health, responsible for protecting children.
Safer recruitment
Checks and practices during hiring, such as references and criminal-records checks, that help keep unsuitable people out of roles with children or vulnerable adults.
Self-neglect
When a person neglects their own health, hygiene or surroundings to a degree that puts them at serious risk.
Serious Crime Act 2015
The law that, among other things, places a duty on certain professionals to report known cases of female genital mutilation in under-18s to the police.
Significant event analysis
A structured review of something that happened in a practice, good or bad, to learn from it and improve care.
Single assessment framework
The structure the regulator uses to judge a service, built around quality statements and five key questions (safe, effective, caring, responsive, well-led).
SNOMED CT
The standard set of clinical terms and codes used in electronic patient records so that information is recorded consistently.
Strategy discussion
A multi-agency discussion held when a child may be at risk of significant harm, to decide what action to take.
Temporary resident
A patient seen by a practice for a short period without being fully registered, for example while away from home.
Think family
An approach that considers the needs and risks of the whole family, so that concerns about an adult prompt thought about children, and vice versa.
UK General Data Protection Regulation (UK GDPR)
The UK's main data-protection law governing how personal information is collected and used.
Vital interests
A lawful reason to use someone's personal information when it is needed to protect their life or someone else's.
Was not brought
A way of recording a child's missed appointment that focuses on the carer's responsibility, rather than saying the child 'did not attend'.
Whistleblowing (speaking up)
Raising a concern about wrongdoing, risk or malpractice at work, protected by law.
Working Together to Safeguard Children 2026
The statutory guidance that sets out how agencies must work together to keep children safe.
Workshop to Raise Awareness of Prevent (WRAP)
A short training session that helps staff recognise and respond to signs that someone may be at risk of radicalisation.

How it works

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  3. Complete the placeholders for your service, then have it approved before use.
  4. Add the optional updates subscription and we keep it current as guidance changes.

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