Policy

Safeguarding Adults Policy

Protecting adults at risk of abuse and neglect across regulated healthcare activities

For Private Healthcare ClinicRef BS-PH-POL-009See a sample (PDF) →
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  • Editable Microsoft Word (.docx)
  • Mapped to the CQC standards
  • Optional 3-monthly updates

What's inside

This policy is fully drafted and structured, ready to brand and complete for your service. It covers:

  • 1. Purpose
  • 2. Scope
  • 3. Policy statement
  • 4. Definitions
  • 5. Recognising abuse and neglect in a healthcare setting
  • 6. Responding to a safeguarding concern
  • 7. Reporting, referral and the section 42 duty
  • 8. Mental capacity, consent and the Mental Capacity Act
  • 9. Restrictive practice, restraint and duty of candour
  • 10. Safer recruitment and managing allegations against staff
  • 11. Roles and responsibilities
  • 12. Training
  • 13. Records, monitoring and audit
  • 14. Related documents
  • 15. Version control and review
  • Appendix A: Safeguarding concern report form
  • Appendix B: Manager's safeguarding decision checklist
  • 16. Disclaimer

Legislation & standards it maps to

  • Care Act 2014, sections 42 to 47, and the Care and Support Statutory Guidance (updated 2025)
  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Regulation 13 (Safeguarding service users from abuse and improper treatment)
  • Mental Capacity Act 2005, the Deprivation of Liberty Safeguards and the Mental Capacity Act 2005 Code of Practice
  • Safeguarding Vulnerable Groups Act 2006 and the referral duty to the Disclosure and Barring Service
  • Mental Health Units (Use of Force) Act 2018 (Seni's Law)
  • Domestic Abuse Act 2021 and the Modern Slavery Act 2015
  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Regulation 18 (Notification of other incidents) and Regulation 20 (Duty of candour)
  • Data Protection Act 2018 and the UK General Data Protection Regulation

Who it applies to

All employees, bank and agency staff, registered managers, clinical and non-clinical workers, contractors, volunteers, students and visiting professionals engaged by [Organisation Name].

Glossary

Plain-English explanations of the technical terms and legislation used in this document.

Adult at risk
A person aged 18 or over with care and support needs who is experiencing, or at risk of, abuse or neglect and cannot protect themselves because of those needs.
Best interests
A decision made for someone who cannot decide for themselves, choosing the option that is best for them.
Caldicott principles
A set of standards for handling people's confidential health and care information safely and appropriately, sharing it only when there is a proper reason.
Care Act 2014
The main law setting out local authorities' duties to assess and meet adults' care and support needs and to protect adults at risk of abuse or neglect.
Care and Support Statutory Guidance
The official Government guidance that explains how organisations must apply the duties in the Care Act 2014.
Care Quality Commission (CQC)
The independent regulator of health and social care services in England.
Clinical governance
The system through which an organisation monitors and improves the quality and safety of the care it provides.
Coercive control
A pattern of threatening, controlling or intimidating behaviour used to dominate another person, often within a relationship.
Contemporaneous record
A note written at the time of, or immediately after, the event it describes, so it is accurate and reliable.
Data Protection Act 2018
The UK law that governs how personal information must be handled, working alongside the UK General Data Protection Regulation.
Deprivation of Liberty Safeguards (DoLS)
The legal framework under the Mental Capacity Act 2005 for lawfully restricting the freedom of a person who lacks capacity to consent to their care, to keep them safe.
Disclosure and Barring Service (DBS)
The public body that carries out criminal-records checks and decides whether a person is barred from working with vulnerable people; a DBS check shows whether someone is suitable for such work.
Domestic Abuse Act 2021
The law that defines domestic abuse and strengthens protection for people who experience it.
Duty of candour
The legal duty to be open and honest with a person and their family when something goes wrong with their care.
General Medical Council (GMC)
The body that registers and regulates doctors in the United Kingdom.
Health and Care Professions Council (HCPC)
The body that registers and regulates a range of health and care professionals, such as physiotherapists and paramedics.
Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
The regulations that set out the fundamental standards providers must meet to deliver regulated care, enforced by the Care Quality Commission.
Honour-based abuse
Abuse committed to protect or defend the supposed honour of a family or community, which can include violence and coercion.
Independent Mental Capacity Advocate
A trained advocate who supports and represents a person who lacks capacity and has no one else suitable to speak for them on certain decisions.
Local Authority Designated Officer (LADO)
The local-authority officer who oversees and advises on allegations of abuse made against people who work with vulnerable groups.
Locum
A clinician who works temporarily to cover for another, for example a stand-in doctor or nurse.
Making Safeguarding Personal
An approach that puts the adult at risk at the centre of safeguarding, focusing on the outcomes they want rather than a set process.
Mental capacity
Whether a person can understand and make a particular decision for themselves at the time it needs to be made.
Mental Capacity Act 2005
The law that protects and supports people who may be unable to make particular decisions for themselves.
Mental Health Units (Use of Force) Act 2018 (Seni's Law)
The law that increases oversight and accountability for the use of force, such as restraint, on people in mental health units.
Modern Slavery Act 2015
The law that tackles slavery, servitude, forced labour and human trafficking and protects victims.
Nominated Individual
The senior person responsible to the regulator for supervising how a service is provided.
Nursing and Midwifery Council (NMC)
The body that registers and regulates nurses and midwives in the United Kingdom.
Practising privileges
An arrangement that lets a self-employed clinician, such as a consultant, work in an independent hospital without being directly employed by it.
Prevent
The Government's strategy to safeguard people from being drawn into terrorism.
Registered Manager
The person registered with the regulator as responsible for the day-to-day running of a service.
Regulated activity
A type of care or treatment the law requires a provider to register with the regulator to deliver.
Restrictive practice
Any action that limits a person's movement, freedom or rights, such as restraint, which must only be used as a last resort.
Safeguarding
Protecting people's health, wellbeing and rights and keeping them safe from abuse, harm or neglect.
Safeguarding Adults Review
A review carried out when an adult at risk dies or is seriously harmed and abuse or neglect is suspected, to learn lessons and improve practice.
Safeguarding partnership
The local arrangement, led by the council, police and health bodies, that coordinates how adults at risk are protected in an area.
Safeguarding Vulnerable Groups Act 2006
The law that created the barring system and the duty to refer people who have harmed or may harm vulnerable groups to the Disclosure and Barring Service.
Section 42 enquiry
The duty on a local authority, under section 42 of the Care Act 2014, to look into a situation where an adult with care and support needs may be at risk of, or experiencing, abuse or neglect.
Single assessment framework
The structure the regulator uses to judge a service, built around quality statements and five key questions (safe, effective, caring, responsive, well-led).
Statutory gateway
A legal basis that permits or requires the sharing of personal information in a particular situation, such as to protect someone from harm.
Supervisory body
The authority responsible for considering and authorising a deprivation of liberty under the Deprivation of Liberty Safeguards.
UK General Data Protection Regulation (UK GDPR)
The UK's main data-protection law governing how personal information is collected and used.

How it works

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  2. Download your editable Word file from the link we email you straight away.
  3. Complete the placeholders for your service, then have it approved before use.
  4. Add the optional updates subscription and we keep it current as guidance changes.

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